Delivery & Refund Policy
Delivery Policy
All deliveries are made through Lalamove or Grab with care. We always pack your flowers securely and remind drivers to keep them upright to prevent leakage.
Our fresh floral deliveries cover KL and Selangor only. If your location is too far, we’ll let you know and arrange a refund.
We’ll do our best to deliver on time, but please understand there may be slight delays due to weather or driver issues.
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Refund Policy
We truly appreciate your understanding and support. In the event that a refund is needed, we’ll review it on a case-by-case basis.
Most refunds will be issued in store credits with no expiration, so you can use them anytime for your next order.
For special cases, a full cash refund may be arranged if necessary. Our goal is always to make things right and ensure you have a pleasant experience with us.
All deliveries are made through Lalamove or Grab with care. We always pack your flowers securely and remind drivers to keep them upright to prevent leakage.
Our fresh floral deliveries cover KL and Selangor only. If your location is too far, we’ll let you know and arrange a refund.
We’ll do our best to deliver on time, but please understand there may be slight delays due to weather or driver issues.
---
Refund Policy
We truly appreciate your understanding and support. In the event that a refund is needed, we’ll review it on a case-by-case basis.
Most refunds will be issued in store credits with no expiration, so you can use them anytime for your next order.
For special cases, a full cash refund may be arranged if necessary. Our goal is always to make things right and ensure you have a pleasant experience with us.